FAQ

FAQ

Singapore (with tracking no.) = $10 | 1-3 working days
Malaysia (with tracking no.) = $15 | 1-3 working days
ANZ (with tracking no.) = $20 | 1-3 working days
Rest of the world = $20 | 1-3 working days

Remarks:
* ANZ – Australia & New Zealand

Please allow 1-2 business days for order processing.

Standard & Express delivery options:
After 3 unsuccessful delivery attempts, your parcel will be returned to us. But we’d be more than happy to redeliver your order!

Take note: additional re-delivery fees will apply.

Pick-up via POPStation:
Once your parcel’s ready for collection, head on down to your selected kiosk within the next 5 days! All uncollected orders will be returned to sew & needles in 7 business days. But we’d be more than happy to redeliver your order!

Take note: additional re-delivery fees will apply.

Re-delivery Fees:
– Standard Courier: S$2
– POPStation: S$2
– Click&Collect at our retail outlets: S$2
– Express Courier: S$3.50

*All unclaimed parcels exceeding 6 months will be cleared and no replacements/reimbursements/refunds will be made.

 

Size Guide

We know how tricky it can be to find the perfect. We thought we can give you a rough guide with the table below:

SizeXSSMLXL
UK4-66-88-1010-1212-14
US0-22-44-66-88-10